Returns & Exchanges
At MAIA HOMES, we want you to love your space; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery. Please ensure all home decor and furnishings are returned in their original packaging and condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack with Care
Carefully place the items in their original protective packaging to prevent damage during transit, ensuring all tags and inserts are included.
- 3.Ship Your Package
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.